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Delhi Jal Board Online and Offline Bill Payment Made Easy


31, December 2025

No More Water Worries!!

Water bill payment made easier with Delhi Jal Board!

Keeping your Delhi Jal Board (DJB) water bill paid is essential to avoid disruptions and penalties. But navigating the world of bill payments can sometimes feel like swimming upstream. Fear not, fellow Delhiites! This comprehensive guide will make settling your DJB water bill a breeze, both online and offline.

Delving into Delhi Jal Board Bill Payment Options

The DJB offers a convenient mix of online and offline methods to suit your preferences. Let's explore them in detail:

Delhi Water Bill Payment – Step-by-step Procedure

1. Effortless Online Payments Through DJB Portal:

  • Head to the official DJB Revenue Management System (RMS) portal: https://djb.gov.in/DJBRMSPortal/portal/payOnline.html

  • Locate the "Pay Online" tab and click on it.

  • Enter your Consumer Number (KNO number) or Account Reference Number (ARN) found on your bill.

  • The portal will display your bill amount. Double-check for accuracy.

  • Choose your preferred payment method: debit card, credit card, net banking, UPI, or BBPS.

  • Follow the on-screen instructions to complete the payment securely.

  • You'll receive a confirmation message and a digital receipt for your records.

2. Third-Party Payment Apps:

Several online payment platforms offer DJB bill payment options. Popular choices include:

  • Billdesk

  • Paytm

  • PhonePe

  • MobiKwik

These apps provide a user-friendly interface for quick and secure transactions. Simply search for "Delhi Jal Board" within the app, enter your KNO or ARN, and proceed with the payment using your preferred method.

Easy DJB Offline Bill Payment:

1. DJB Zonal Bill Payment Collection Centers:

For those who prefer a face-to-face interaction, DJB operates zonal bill payment collection centers across Delhi.

To locate your nearest center, visit the DJB website and navigate to the "Consumer Care" section. Look for a "Contact Us" option that might provide a list of centers.

Note: These centers typically accept payments between 9:30 AM and 2:30 PM on weekdays.

2. Automated Bill Payment Machines (e-Kiosks):

DJB has installed e-Kiosks at various locations in Delhi. These self-service machines allow for convenient bill payments 24/7 using cash or debit cards.

Importance of Delhi Jal Board Duplicate Bill: Why and How to Get It?

Lost Your Water Bill?

No Worries! Delhi Jal Board Duplicate Bills got you covered.

The need for a duplicate Delhi Jal Board (DJB) bill can arise due to various circumstances, and obtaining one is a straightforward process. Let’s delve into the reasons necessitating a Delhi Jal Board duplicate bill download and the systematic procedure to acquire one through the Delhi Jal Board RMS portal.

Having a readily available copy of your DJB water bill is crucial for several reasons:

  • Smooth Bill Payment: The most obvious reason is to facilitate bill payment. Without the bill, you might miss crucial information like the due date and amount payable, leading to potential late fees and service disruptions.

  • Dispute Resolution: If you encounter any discrepancies or errors in your bill, having a duplicate copy serves as vital evidence to support your claims when contacting DJB customer care.

  • Proof of Residence: For some situations, such as applying for a loan or mortgage, financial institutions might require proof of regular bill payments as evidence of financial responsibility. A DJB water bill can serve as one such document.

  • Record Keeping: Maintaining a record of your DJB bills allows you to monitor water consumption patterns and identify any potential leaks or unusual water usage.

Try to know about some Delhi government housing schemes: How to Make Payment in DDA Housing Scheme?

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How to Obtain a Duplicate DJB Bill

The DJB offers a convenient online method to access a duplicate copy of your water bill:

  1. Visit the DJB Official Portal: Head to the official DJB Revenue Management System (RMS) portal at https://djb.gov.in/DJBRMSPortal/portal/payOnline.html.

  2. Locate the "Duplicate Bill" Option: Navigate to the section dedicated to bill-related services. This might be labeled "Consumer Services" or "Bill Services." Look for an option titled "Duplicate Bill" or "Download Bill."

  3. Provide Your Consumer Details: Enter your 10-digit Consumer Number (KNO number) or Account Reference Number (ARN) typically found on your original bill.

  4. Security Verification: To prevent unauthorized access, you might be presented with a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart). Enter the CAPTCHA code displayed and click "Submit" or "Show Bill Details."

  5. View and Download: The portal should display your bill information. You can then choose to view it on-screen or download a PDF copy for your records.

Tips for Delhi Jal Board Smooth Bill Payment Experience:

Download Your Bill:

  • The DJB website allows you to download a copy of your latest bill. This is helpful if you don't have a physical copy on hand. On the DJB portal, navigate to the "View/Print Latest Bill" section and enter your KNO number to download the PDF.

Keep Track of Due Dates:

  • Missing a due date can lead to late payment penalties. Consider setting up reminders or enrolling in auto-pay options offered by some online payment platforms.

Resolve Discrepancies Promptly:

  • If you notice any errors in your bill, contact the DJB customer care department immediately. You can reach them by phone at 1916 or 1800-117118 (toll-free) or by email at djb@delhi.gov.in.

Benefits of Online Bill Payment

  • Convenience: Pay your bills anytime, anywhere, from the comfort of your home or office.

  • Speed: Transactions are processed instantly, reflecting on your account immediately.

  • Paperless: Reduce paper clutter by opting for digital receipts.

  • Security: DJB uses secure payment gateways to protect your financial information.

Choosing the Right Payment Method

Choosing the right Delhi Jal Board water bill payment method depends on your individual preferences. Here's a quick breakdown:

  • Online Banking: Ideal for those comfortable with online banking tools offered by their bank.

  • Debit/Credit Cards: Provides a quick and convenient option, but be mindful of any transaction fees associated with credit cards.

  • UPI: A popular option in India offering a fast and secure way to pay using your smartphone.

  • BBPS: A standardized platform allowing bill payments through various channels like banks, agents, etc.

  • Cash: For those who prefer offline transactions, e-Kiosks and zonal collection centers accept cash payments.

Paying your Delhi Jal Board water bill doesn't have to be a hassle. With a variety of online and offline options available, you can choose the method that best suits your needs.

How can we conserve water in everyday activities like laundry, showering, brushing teeth, and gardening?

Remember to keep track of due dates and download your Delhi water bills electronically for easy access!

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Most Frequently Asked Questions?

What is bill ID in DJB bill?

The following are some of the common names for the customer identification number on water bills issued by their respective water boards: RR Number with BWSSB. Customer ID with CIDCO, DDA. K Number with DJB.

How do I use the Delhi Jal Board bill view feature to check my water bill?

To utilise the Delhi Jal Board bill view feature, navigate to the official DJB website, and log in using your credentials. This feature allows you to view your current and past bills with ease.

What are the costs associated with bulk water connections?

Costs for bulk water connections include a one-time connection charge, monthly charges based on consumption, and a security deposit to prevent misuse.

Is the Delhi Jal Board bill desk safe for making payments?

Absolutely! The Delhi Jal Board bill desk is a secure platform designed especially for facilitating bill payments, ensuring that all your transactions remain protected.

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